Politique de confidentialité
Effective Date: March 13, 2025
This Privacy Policy outlines how jamescolondon.com (referred to as the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit the Site or make a purchase from it.
**1. Collecting Personal Information**
When you access the Site, we collect specific information related to your device, your interactions with the Site, and the details necessary to process your purchases. Additional information may also be collected when you contact us for customer support. In this Privacy Policy, “Personal Information” refers to any data that can uniquely identify an individual. The following is a list of the Personal Information we collect and the reasons for doing so:
**Device Information**
- Examples of Personal Information collected: web browser version, IP address, time zone, cookie data, viewed sites or products, search terms, and your interactions with the Site.
- Purpose of collection: to ensure accurate Site loading and to conduct analytics on Site usage to enhance our services.
- Source of collection: Automatically gathered when you access our Site via cookies, log files, web beacons, tags, or pixels.
- Disclosure for business purposes: Shared with our service provider, Shopify.
**Order Information**
- Examples of Personal Information collected: name, billing address, shipping address, payment details (including credit card numbers), email address, and phone number.
- Purpose of collection: to provide products or services, process payments, arrange shipping, issue invoices and order confirmations, communicate with you, assess orders for potential risks or fraud, and, if in line with your preferences, send information or advertisements regarding our products or services.
- Source of collection: collected directly from you.
- Disclosure for business purposes: Shared with our service provider, Shopify.
**Customer Support Information**
- Examples of Personal Information collected: information provided during customer support interactions.
- Purpose of collection: to offer customer support.
- Source of collection: collected directly from you.
- Disclosure for business purposes: N/A
The Site is not intended for individuals under the age of 18, and we do not intentionally collect Personal Information from children. If you are a parent or guardian and believe that your child has provided us with Personal Information, please contact us at the address provided below to request its deletion.
We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us.Opt-in data and consent for text messaging will not be shared with any third parties except for messaging partners,for the purpose of enabling and operating our text messaging program.
Opt-in data and consent for text messaging will not be shared with any third-parties except for messaging partners, for the purpose of enabling and operating our text messaging program.
Our website uses cookies to keep track of items you put into your shopping cart, including when you have abandoned your checkout. This information is used to determine when to send cart reminder messages via SMS.
**2. Sharing Personal Information**
We share your Personal Information with service providers to help us deliver our services and fulfill our contractual obligations to you, as explained above. For instance:
- We utilize Shopify to operate our online store. You can read more about how Shopify uses your Personal Information in their [Privacy Policy](https://www.shopify.com/legal/privacy).
- We may share your Personal Information to comply with applicable laws and regulations, respond to lawful requests for information such as subpoenas or search warrants, or protect our rights.
**3. Behavioral Advertising**
As mentioned earlier, we use your Personal Information to provide you with targeted advertisements and marketing communications that we believe may be of interest to you. For instance:
- We employ Google Analytics to understand how our customers utilize the Site. You can learn more about how Google uses your Personal Information in their [Privacy Policy](https://policies.google.com/privacy?hl=en). You can also opt out of Google Analytics [here](https://tools.google.com/dlpage/gaoptout).
- We share information regarding your Site usage, purchases, and interactions with our ads on other websites with our advertising partners. We collect and share some of this data directly with our advertising partners and, in some instances, through the use of cookies or similar technologies, subject to your consent depending on your location.
For further information on how targeted advertising functions, you can visit the Network Advertising Initiative’s (“NAI”) educational page [here](http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work).
You can opt out of targeted advertising via the following:
- **Facebook:** [Ad Settings](https://www.facebook.com/settings/?tab=ads)
- **Google:** [Ad Settings](https://www.google.com/settings/ads/anonymous)
- **Bing:** [Personalized Ads](https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads)
Moreover, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal [here](http://optout.aboutads.info/).
**4. Using Personal Information**
We utilize your Personal Information to provide our services, which include offering products for sale, processing payments, handling order fulfillment, and keeping you informed about new products, services, and offers.
**Lawful Basis**
In compliance with the General Data Protection Regulation (“GDPR”), if you are an EEA resident, we process your Personal Information based on the following lawful grounds:
- Your consent.
- The performance of the contract between you and the Site.
- Compliance with our legal obligations.
- To protect your vital interests.
- To perform a task carried out in the public interest.
- For our legitimate interests, which do not override your fundamental rights and freedoms.
**Retention**
We retain your Personal Information for our records when you place an order through the Site unless you request us to erase this data. For additional information regarding your right to erasure, please consult the 'Your rights' section below.
**Automatic Decision-Making**
If you are an EEA resident, you have the right to object to processing that is solely based on automated decision-making (including profiling) when it has a legal effect on you or significantly affects you.
We engage in fully automated decision-making that has a legal or otherwise significant effect using customer data. Our service provider, Shopify, uses limited automated decision-making to prevent fraud, which does not have a legal or otherwise significant effect on you. Services involving automated decision-making include:
- Temporary denylist of IP addresses associated with repeated failed transactions (persists for a short period).
- Temporary denylist of credit cards associated with denylisted IP addresses (persists for a short period).
**5. Selling Personal Information**
Our Site sells Personal Information, as defined by the California Consumer Privacy Act of 2018 (“CCPA”).
**6. Your Rights**
Under the Data Protection Act 2018, you have the right to access information that the government and other organizations store about you. These rights include the right to be informed about how your data is used and to access personal data.
**GDPR**
If you are an EEA resident, you have the right to access your Personal Information held by us, transfer it to another service, and request corrections, updates, or erasure of your Personal Information. To exercise these rights, please contact us using the information below.
Your Personal Information will be initially processed in Ireland and subsequently transferred outside of Europe for storage and further processing, including to Canada and the United States. For more details on data transfers complying with the GDPR, consult Shopify’s GDPR Whitepaper [here](https://help.shopify.com/en/manual/your-account/privacy/GDPR).
**CCPA**
If you are a resident of California, you have the right to access your Personal Information held by us (also known as the ‘Right to Know’), transfer it to another service, and request corrections, updates, or erasure of your Personal Information. To exercise these rights, please contact us using the information below.
If you wish to designate an authorized agent to submit these requests on your behalf, please contact us
at the address provided below.
**7. Cookies**
A cookie is a small piece of information downloaded to your computer or device when you visit our Site. We use various types of cookies, including functional, performance, advertising, and social media or content cookies. Cookies enhance your browsing experience by allowing the website to remember your actions and preferences, such as login information and region selection. This eliminates the need to re-enter this information each time you return to the site or navigate between pages. Cookies also provide insights into how visitors use the website, such as whether they are first-time visitors or frequent users.
We employ the following cookies to optimize your experience on our Site and provide our services:
**Cookies Necessary for the Functioning of the Store**
- **_ab:** Used for admin access.
- **_secure_session_id:** Facilitates navigation through the storefront.
- **cart:** Associated with the shopping cart.
- **cart_sig:** Used during checkout.
- **cart_ts:** Used during checkout.
- **checkout_token:** Facilitates checkout.
- **secret:** Used during checkout.
- **secure_customer_sig:** Supports customer login.
- **storefront_digest:** Supports customer login.
- **_shopify_u:** Facilitates updating customer account information.
**Reporting and Analytics**
- **_tracking_consent:** Manages tracking preferences.
- **_landing_page:** Tracks landing pages.
- **_orig_referrer:** Tracks landing pages.
- **_s:** Shopify analytics.
- **_shopify_s:** Shopify analytics.
- **_shopify_sa_p:** Shopify analytics related to marketing and referrals.
- **_shopify_sa_t:** Shopify analytics related to marketing and referrals.
- **_shopify_y:** Shopify analytics.
- **_y:** Shopify analytics.
The duration a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies remain active until you stop browsing, while persistent cookies expire or are deleted. Most of the cookies we use are persistent and expire between 30 minutes and two years from the date of download to your device.
You can manage and control cookies in various ways. Please note that blocking or removing cookies may negatively impact your user experience, and certain parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether to accept them or not through your browser settings, typically found in the "Tools" or "Preferences" menu. For more information on modifying your browser settings, blocking, managing, or filtering cookies, please refer to your browser’s help file or visit sites like [www.allaboutcookies.org](www.allaboutcookies.org).
Additionally, please be aware that blocking cookies may not entirely prevent the sharing of information with third parties, such as our advertising partners. To exercise your rights or opt out of specific uses of your information by these parties, please follow the instructions in the “Behavioral Advertising” section above.
**8. Do Not Track**
Please note that we do not modify our data collection and usage practices in response to “Do Not Track” signals from your browser, as there is no consistent industry standard for responding to such signals.
**9. Changes**
We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons.
**10. Contact**
For further information about our privacy practices, inquiries, or to file a complaint, please contact us via email at [support@jamescolondon.com](mailto:support@jamescolondon.com)
**11. Complaints**
If you are unsatisfied with our response to your complaint, you have the right to lodge a complaint with the relevant data protection authority. You can contact your local data protection authority or our supervisory authority [here](https://ico.org.uk/make-a-complaint/).