We aim to dispatch all orders placed before 2PM, Monday to Friday, on the same day.

Standard Delivery, €4.99, FREE on orders over €50
Sent via Deutsche Post or La Poste. Estimated delivery within 3 to 5 working days after dispatch. This is a non tracked service.

Tracked Delivery, €12.99
Fully tracked delivery with an estimated delivery time of 3 to 5 working days after dispatch. Tracking information will be sent by email once your order has been dispatched.

No Additional Customs Charges

The price you pay at checkout is the final price.

All applicable German and French taxes, customs duties and import fees are included and paid at checkout. You will not be asked to pay any additional customs charges, import fees or carrier handling fees when your order arrives in Germany or France.

Processing Times

Orders placed before 2PM, Monday to Friday, are usually dispatched the same day. Orders placed after 2PM, or during weekends and bank holidays, will be dispatched on the next working day.

Tracking information, where applicable, will be sent by email as soon as your order has been dispatched.

Missing Deliveries

If your order has not arrived within 10 working days of dispatch, please contact us via Live Chat or email us at support@jamescolondon.com and we will be happy to help.