Lifetime Warranty

All our pieces come with a Lifetime Warranty.

 

Damaged a pendant? Snapped a chain? We’ll cover you.

Email support@jamescolondon.com with your order number and a photo of the damaged piece, and we’ll sort you out with a free replacement or credit to spend on something else.

Please note: Our Lifetime Warranty only covers accidental damage. So heads up – If your piece is lost, stolen or damaged via a third-party, we can’t cover this.